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Employee attitude/ satisfaction survey

There is significant correlation between employee satisfaction and determining the success of the organization, such as customer satisfaction, profit, productivity and rotation of employees.

In this context, the study of satisfaction or lack thereof provides important information from the perspective of management.  It allows planning and increasing the involvement of employees and their identification with the company. Changes made in the ways of managing made on the basis of employee satisfaction survey can significantly improve the organizations business efficiency. Research can be conducted for the whole organization as well as selected sections or departments.

The use of IT tools in the study allows for significant reduction of time in conducting the research and lets you generate both standardized and specific reports. Expanding the on-line research by focus groups or structured interviews can raise the quality of information received.

Our approach takes into account practices developed in Employee Attitudes Study:

  • The questionnaire takes into account the specificity of the organizations history and future activities at strategic and operational level.
  • Experienced consultants know how to group the questions to obtain relevant information.
  • Directing the test with regard to organizational capabilities, company culture and a functioning communication system.
  • Conducting analysis, drawing conclusions by experienced specialists who know how to combine and interpret information.
  • During the test, taking into account  every single person working in a given structure.
  • Presenting  results of the study according to all the stakeholders needs.
  • Including in the report suggestions for improving the organization.
  • Research verifying the effectiveness of the introduced changes and methods of improving the organization

Applied methods:

  • Questionnaire method (traditional and/or  on-line)
  • Research conducted by the ‘focus groups’ method
  • Structured Interview
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